by Last Updated: 4 November 2025
QUICK ANSWER
Heavy duty RAMs need usage based servicing. We run diagnostics, oils and filters, transmission and differential checks, cooling validation and ADAS verification. Every visit includes a free 160 point safety check. Victoria pick up and delivery available. We are Australia’s American pickup truck experts when it comes to servicing, support, accessory fitment, conversion and answering the difficult questions.
SUMMARY:
• Built for towing and load, so fluids, cooling and brakes are priority
• Diesel focus: DEF quality, DPF soot load and intake health
• Australian owned, 5,000 plus conversions, team around 250, strong parts supply
INTRO
RAM 2500 and 3500 owners in Victoria and regional New South Wales work their trucks hard. We keep them honest with a plan that matches tow weight, heat and terrain. No surprises, just a truck that tows straight and stops clean.
INTERVALS AND INCLUSIONS
• Interval: 10,000 to 15,000 km or 12 months, often shorter with frequent towing
• Inclusions: oils and filters, scan, inspection, tyre rotation, alignment check and road test
• Free 160 point safety check with photos and notes for approvals
DIESEL PRIORITIES
We measure DEF quality and consumption, check DPF soot load and temperature history, inspect EGR and intake, then verify cooling and airflow for tow duty.
DRIVELINE AND BRAKES
We set transmission and differential service timing on real use, not guesses. Heavier vehicles need more brake attention. We measure pad thickness and rotor condition and set pressures suited to load.
BRAKE AND COOLING OPTIONS
For regular towing we can fit tow friendly pads and rotors, stainless braided lines on request, transmission coolers and temperature monitoring, and complete a high quality coolant service with proper bleed and validation.
WHAT HAPPENS ON THE DAY
Scan, fluids and filters, driveline checks, cooling verification, tyre rotation and alignment, road test and a photo report. Anything we flag is prioritised by safety and timing so you can plan the week. Our diagnostic techs and auto electricians work alongside mechanical and electrical engineers so complex faults are found and fixed quickly.
SERVICE AREAS IN VICTORIA
Melbourne, Pakenham, Dandenong, Cranbourne, Berwick, Narre Warren, Frankston, Mornington Peninsula, Preston, Deer Park, Shepparton, Cheltenham, Geelong, Lilydale, Ferntree Gully, South Morang, Footscray, Frankstone, Ballarat, Bendigo, Shepparton, Traralgon and Latrobe Valley, Gippsland, Warragul, Werribee, Hoppers Crossing, Sunbury and Melton. Pick up and delivery by arrangement.
SHORT CASE STUDY
RAM 3500 with a slide on camper and boat. Transmission temps spiking on hot days. We serviced trans and diffs, fitted a cooler, validated airflow, set tyre pressures for load, and wrote a rotation plan. Next trip ran cooler with steadier shifts.
WHY SERVICE WITH US
We began converting American pickup trucks to right hand drive in Melbourne in 1993. Today we are 100 percent Australian owned and Australia’s most experienced American truck conversion, servicing and accessory fitting team. Our crew brings together mechanical and electrical engineers, specialist American pickup technicians, master mechanics, diagnostic technicians, auto electricians, diesel mechanics, air conditioning technicians, tyre and brake specialists, plus upholsterers, fabricators, welders and painters, all coordinated by dedicated service managers and supported by parts, procurement and logistics. With over 5,000 vehicles converted and a team around 250, we are the workshop that owners and even other workshops call when a problem is hard to fix. We use factory diagnostics, ADAS calibration gear and precision alignment equipment in a modern facility, backed by ISO 9001:2015 processes and fast parts supply from warehouses in Australia, Sri Lanka and Canada.
Ring the team today for free advice or to book in your Ford F-150 pickup truck in for servicing on (03) 9765 1300 or send them an email to [email protected]
FAQs
How often should I service my RAM 2500 or 3500 when towing regularly
Often 10,000 kilometres or less depending on heat and weight.
Can you fit tow friendly upgrades during service
Yes. Brake controllers, pads and rotors suited to towing, transmission coolers and suspension support. Lighting options, long range fuel tanks, 5th wheel hitches, etc.
Do you calibrate ADAS after suspension work
Yes. We verify angles and calibrate, then road test.
Will you rotate tyres and set pressures for load
Yes. Rotation is standard and pressures are set for safe towing.
Do you provide a report I can show my insurer
Yes. You receive photos and notes. Our expertise is also trusted by Insurers given our 30+ years of experience.
Do you use genuine parts
Genuine or OEM equivalent parts based on safety and availability.
Do you offer transport
Yes. Victoria pick up and delivery can be arranged and Australia wide options.
Why your workshop for RAM heavy duty
Right hand drive specialists with engineers, diagnostic techs and auto electricians under one roof, heavy duty equipment, ADAS calibration and fast parts backed by three warehouses.
Can you work around trade schedules
Yes. After hours drop off and timed pickups can be arranged.