Accident repair for American pickup trucks
Victoria and Australia wide
We repair Chevrolet Silverado, GMC Sierra, RAM and Ford F-Series to manufacturer standards. We understand different conversion approaches, coordinate panel, paint and mechanical work, and keep repairs moving with parts in Australia, Sri Lanka and Canada.
Complete American Vehicle Care - Sales, Service & Spares
Three decades of specialised expertise, from coast to coast and across the globe.
100% Australian owned
Serving owners in 40+ countries worldwide
VACC Accredited Repairer and Service Business
VACC member, ISO 9001:2015 Quality Assurance
Logbook-compliant servicing to manufacturer specifications
We cover Chevrolet Silverado, GMC Sierra, RAM 1500-3500, Ford F-150 and Super Duty - working on all vehicles, regardless of who converted them
Aluminium capable repairs, dashboard repairs and American EV repairs
Service, accident repair, accessories, Australia-wide transport.
Modern workshop
with the latest tools and equipment
Design, engineering and manufacturing
250+ specialists, 30+ years in Australia
Warehouses in Australia, Sri Lanka and Canada
Aluminium and mixed-materials repairs
Ford F-150 and other late-model pickups use aluminium or mixed materials. We assess repair versus replacement, isolate aluminium work as needed, and validate fasteners, sensor mounts and alignment before road testing.
Dashboard and interior electronics
We repair dashboards, HVAC controls, instrument clusters, airbag modules and wiring looms, including conversion-specific components, then verify on a road test.
American EV repairs
We inspect and repair American EV pickups with high-voltage safety steps. We focus on tyres, braking, steering, suspension and thermal systems. We perform software diagnostics and post-repair validation with results documented.
Specialised Repair Capabilities
Aluminium bodywork, interior electronics and American EV systems handled with manufacturer-grade standards and validation
Ship-to-repair process
Your smash repair journey from start to finish.
Enter Contact and Insurer Details
Tell us if your vehicle is driveable
Upload eight guided photos plus any warning-light photo
Request tow in Victoria or interstate transport
1
Contact & Insurance
Provide your name, phone, email, suburb, VIN or rego, insurer, claim number.
2
Driveable Status
Let us know if your vehicle can be safely driven.
3
Photo Upload
Submit eight guided damage photos plus any warning-light images.
4
Transport Request
Book your tow in Victoria or arrange interstate carrier.
5
Photo Assessment
We assess damage severity and check parts availability.
6
Transport Arranged
Your vehicle pickup is scheduled and confirmed.
7
Pre-Repair Check
Vehicle arrives, we document condition and perform diagnostic scan.
9
Repair Work
Expert repair and parts fitment, including structural decisions.
10
Quality Assurance
Calibration completed, road tested, and results recorded.
10
Return
Vehicle ready for collection or return transport arranged.
Approved by Leading Insurers
VACC accredited and trusted by Australian insurance and warranty providers for compliant, documented repairs
Insurance and warranty
Insurance and warranty, approved by leading Australian providers
We work directly with leading Australian insurance and warranty companies as an approved repairer, and we are a VACC member and VACC Accredited repairer and service business. We prepare quotes, liaise with assessors, supply photos and parts documentation, and perform work to manufacturer specifications. If a policy or OEM requires a Certified Collision Repairer, we coordinate with certified partners while our team completes mechanical, electrical and final verification, with results documented.
Certified Collision Repairer
When an insurer requires a Certified Collision Repairer, we mange the entire process including panel repair/replacement, glass replacement, manage the mechanical, electrical and calibration steps in-house.
Parts and logistics
Parts on hand, parts on time
Fast-moving items are held in Australia, with backup warehouses in Sri Lanka and Canada. A dedicated procurement and logistics team books priority freight and manages customs to keep jobs moving. If a conversion-specific component is scarce, we can often remanufacture an equivalent to our engineering standard.
Coverage and transport
Victoria and Australia wide
We support owners across Victoria and every Australian state and territory, including New South Wales, Queensland, South Australia, Western Australia, Tasmania, Northern Territory and the ACT. For major services, accessory upgrades and accident repairs we arrange door-to-door, insured transport. You receive an arrival condition report, milestone updates and return transport or collection at handover.
Parts and repair from anywhere
Four Step Process
- Photo estimate: upload eight guided photos plus any warning-light image
- Transport booked: tow in Victoria or interstate carrier scheduled
- Parts path confirmed: our procurement team pulls from Australia, Sri Lanka or Canada to minimise delays
- Typical high-value repairs: many interstate clients ship trucks to us for complex work or rebuilds that can exceed 40,000 to 50,000 dollars, choosing expertise over proximity
Accident
Repair
Have more questions?
Call 03 9765 1300 or enquire online - our team responds fast.
Can you repair pickups you did not convert?
Yes. We are conversion-agnostic and diagnose any approach used in Australia.
Do you recalibrate cameras and radar after repairs?
Yes. We pre-scan, calibrate where required, road-test and record results.
Do windscreen replacements require calibration?
Often yes, due to forward cameras on many models. We handle this with the repair.
Can you handle aluminium body repairs?
Yes. We perform aluminium capable repairs, manage isolation and verify sensor mounting and alignment before road testing.
What about multi-function tailgates on Silverado and Sierra?
We restore harness routing, water sealing and camera indexing, then function-test.
Mirror strikes on RAM with blind-spot or 360 cameras?
We replace assemblies and verify blind-spot and 360 operation where fitted.
Do you work with my insurer in my state?
Yes. We are approved by leading insurers and warranty providers and provide the documentation your assessor requires in any state.
Do you accept non-driveable vehicles from interstate?
Yes. We coordinate transport, provide an arrival report and start once parts path is confirmed.
Do you use genuine parts?
We use genuine or OEM-equivalent parts per policy requirements and availability. All components are itemised on your invoice.
Can you fit accessories while the vehicle is being repaired?
Yes. Wheels and tyres, lift kits, suspension upgrades, long range fuel tanks and protection, all with engineering checks.