by Australia’s Best Warranty for American Pickups, SUVs & EVs – A Complete Guide for Serious Buyers
When it comes to owning an American vehicle in Australia – whether it’s a RAM, GMC, Ford, Chevrolet, Shelby American, Dodge, Black Widow, Fox Factory or Hummer EV – buyers expect more than just performance. They expect real coverage, local support, and genuine engineering behind every conversion. Autogroup International set the benchmark for warranties that truly fit Australian needs, combining deep technical expertise, robust national resources, and a 100% Australian family ownership heritage.
Why the Best Warranty is Built for Australian Roads, Not Just the Showroom
Not all vehicle warranties are created equal. Many programs offered by importers or kit assemblers provide minimal support, limited coverage periods, lack of engineering capability and slow parts supply. At Autogroup International, coverage means a five-year unlimited kilometre warranty – not capped at basic distance limits – and five years of nationwide 24/7 roadside assistance that stretches from Sydney’s CBD to remote outback tracks. Our promise stands beside Australian Consumer Law, ensuring buyers are protected by both legal and practical safeguards.
Our spare parts warehouses in Australia, Sri Lanka and Canada ensure rapid supply and service wherever buyers are based. Every warranty includes complimentary non-fluid service parts for the first 40,000 kilometres, so owners can drive with confidence, and not have to wait for standard service parts.
In-House Engineering Makes All the Difference
Australian vehicle requirements demand more than bolt-on solutions. Every Autogroup conversion – whether for RAM, GMC, Ford, Chevrolet, Shelby American, Dodge, Black Widow, Fox Factory or Hummer EV – is engineered and manufactured in-house within our ISO 9001:2015-certified facility. Our team of over 30 engineers designs dashboards, pedal boxes, steering systems, and HVAC assemblies to exacting Australian standards. This means better fit, longer lifecycle, and faster resolution for parts or warranty claims. Our official Factory partnership with Shelby American and Fox Factory ensures factory backed support and warranty – no grey imports.
Unlike competitors who rely solely on third-party kits or have small scale operations, Autogroup International’s approach delivers true reliability and lifetime support. More than 5,000 vehicles have been supplied and supported across Australia and the world, with conversions trusted by businesses, families, fleets and adventure enthusiasts coast to coast. As Australia’s largest, most technologically advanced automotive engineering, design, component manufacturing and conversion business (with a worldwide operation) our team of over 250+ people are focused on ensuring our vehicles and subsequently our support and warranty are the best in the world.
Approved Repairer Network—Support That Works Where You Live
Australia’s unique geography means drivers need help wherever their journey takes them. Autogroup International’s approved repairer network is the largest in the country for American vehicles, covering every state and territory. Warranty repairs, scheduled servicing, and advanced diagnostics can be handled locally, with direct payments and rapid authorisations to avoid delays.
For urgent or remote breakdowns – including technical issues off the beaten track – our dedicated technical support managers are available to assist with remote diagnostics and triage, ensuring no client is left stranded, from the Red Centre to the Coral Coast. We have the scale to be able to invest in the team, the technology and infrastructure to truly support our clients.
Local Commitment, Global Capability
Australian ownership is more than a tagline – it’s a promise of responsibility, reputation and long-term support. For more than thirty years, Autogroup International has remained family owned, dedicated to building trust with every RAM, GMC, Ford, Chevrolet, Shelby American, Dodge, Black Widow, Fox Factory or Hummer EV owner who chooses our warranty and conversion expertise.
While our priority is serving clients here in Australia, our reach extends globally. Should truly extreme emergencies occur, senior technical managers or fly-in engineers may be deployed at our discretion -bringing hands-on expertise to critical cases wherever road or adventure lead. Our global experience means we are just as comfortable and capable of supporting clients n South Africa, Zimbabwe, throughout India, Indonesia, the United Kingdom and even Bhutan. Rest assured we have you covered across Australia!
Detailed Warranty Coverage – No Surprises
Every right hand drive American vehicles supplied is covered for defects in materials and workmanship across:
- Engine, transmission, transfer case and driveline
- Steering, suspension, and braking systems
- Fuel and cooling, HVAC, climate control
- Electrical systems, wiring harnesses, modules and infotainment units
- In-house manufactured conversion components
- Approved or factory-fitted accessories
- Right hand drive conversion components
- Normal wear and tear on covered parts (excluding consumables)
Consumables (tyres, pads, fluids), environmental damage, misuse or non-approved modifications are excluded unless directly caused by a covered defect.
Lifetime Inspections, Pre-Vacation Check-Ups, and Service Flexibility
Every Autogroup vehicle includes lifetime multi-point safety inspections and pre-vacation check-ups through our free 160-point program at our facility in Victoria. Clients can book with Customer Care – ensuring safety and early detection of issues, no matter the season or destination.
Servicing flexibility is built-in: owners may choose any licensed, approved mechanic nationwide, provided records and approved parts are maintained.
How to Get Support—Your Warranty in Action
- Roadside assistance: 24/7, five years, covering towing, jumpstarts, fuel and lockout help, accommodation/car hire contribution when stranded.
- Rapid claims and parts supply: Approved repairers are paid directly for warranty works. Our parts warehouses ensure downtime is minimised, even in remote locations.
- Transferability: Warranty can be transferred to a new private buyer—simply contact Customer Care for eligibility and documents.
- Remote area support: Technical managers and remote diagnostics available everywhere, with fly-in support for extreme cases at our discretion.
- Lifetime inspections: Complimentary and easy to book—just contact Customer Care.
Warranty FAQs
Which American vehicles are covered?
All right hand drive vehicles sold by Autogroup International including RAM, GMC, Ford, Chevrolet, Shelby American, Dodge, Black Widow, Fox Factory or Hummer EV – Pickup trucks, Muscle Cars, SUVs and EVs
What if I do a Personal Import of a vehicle from America?
Warning – If you do a Personal Import into Australia, Autogroup International and others can do a ‘conversion only’ project for you but the warranty is limited to the conversion only. You are fully responsible for the vehicle warranty and no 3rd party warranty company will offer you a warranty. This is a very Significant risk for uninformed buyers
Are repairs and servicing available across Australia?
Yes. Our approved repairer network covers every state and territory.
Can I take my vehicle off road or tow commercially?
Yes, provided weights and ratings are ADR compliant and misuse is avoided.
What happens if I break down remotely?
Roadside assistance is included. Autogroup Internationals Support Team are always there to provide advice, technical support, remote dial in services and assistance. For critical failures, if needed – fly-in engineers to support team are available at our discretion. Our commitment remains to support our clients.
Is the warranty valid after I sell the vehicle?
Yes. The warranty can be transferred to the new owner when sold privately.
Are lifetime inspections really included?
es, free multi-point inspections and pre-vacation check-ups are included for every vehicle at our Pakenham, Victoria Service Centre.
How do I make a claim?
Contact Customer Care VIN, odometer and fault description. Our team manages the process quickly.
Does this warranty affect my Australian Consumer Law rights?
No. Our warranty is in addition to ACL rights; major failures may qualify for further remedies.
Ready for Real Confidence?
Autogroup International’s warranty is more than a promise – it’s a statement of trust, support, and technical prowess. It reflects our Australian heritage, in-house engineering, and commitment to every client. For those demanding true peace of mind with their American vehicle, this is Australia’s best coverage – proven in every corner of the country.
Explore the full details on our warranty page, or speak with us today to get started.
